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Division of Licensing Services

Long Term Care Facility Quality Ratings

Quality Ratings are issued based upon an evaluation of the quality of services provided by the facility. This evaluation takes place as a part of the licensing survey.

On March 16, 2003, new rules went into effect for Nursing Care Institutions. For licensing surveys conducted after March 16, 2003, the Quality Ratings are: "A," "B," "C," or "D" based upon the number of points (ranging from 1-100) that the facility receives in the evaluation:

"A" for Excellent = a score of 90 to 100 points
"B" = a score of 80 to 89 points
"C" = a score of 70 to 79 points
"D" = a score of 69 or fewer points

NOTE: If the facility has "Not Applicable" instead of a Quality Rating of "A" through "D", it means that the survey has been completed but a change in the Quality Rating may occur. The Quality Rating of “Not Applicable” will remain in effect until the license is issued and a new Quality Rating is assigned.

Information regarding how Quality Ratings of "A" through "D" are assigned can be obtained by clicking on the following link: Arizona Administrative Code, Title 9, Chapter 10, Article 9, R9-10-919.

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2007 Arizona Department of Health Services. All rights reserved. Last Modified: 06/07/2013