Time Required:

1.

Timeframes for processing initial applications is 120 days. Timeframes for processing all other applications can be found at A.A.C R9-10-108.

2.

Processing a Statement of Deficiencies (SOD) resulting from a survey or complaint investigation may take up to 30 working days, after the end of the survey or conclusion of the complaint investigation.

3.

Facilities have 10 days following receipt of a Statement of Deficiencies to submit a written informal dispute resolution.

Surveys and Investigations:

Behavioral Health facilities are surveyed annually. Additional surveys may be required when an Behavioral Health Facility adds or changes services, capacities and/or changes ownership. A survey is conducted if, necessary, for the investigation of complaints alleging violations of rules or statutes. For more information see the Behavioral Health Facilities Licensing Web Site.

Plan of Corrections (POC):

Upon the Department's request, a provider has 10 days to submit a written Plan of Corrections, which includes for each violation cited on the Statement of Deficiencies: date the correction was or will be made; how the deficiency was resolved; how the problem will be prevented in the future; and name of the individual responsible for resolving the deficiency.

Physical files are no longer maintained and must be requested through a public records request process.